If you’re getting a Page Not Found Error when clicking on the Unsubscribe or Microsite / View in HTML links, check these points. 1. Did you possibly copy or cut and then paste the Snippet? If you did, delete it and reinsert it. 2. Right Click on the link when you’re in the template. Check to make [...]
Code Snippets
Code Snippets are very important when sending an email through ClickDimensions. We provide two code snippets: Unsubscribe: Inserts a global unsubscribe link in your email. Microsite / HTML Version: Inserts a link that opens the email in a browser window. You can insert the Code Snippets using the drop down arrow on the Code Snippet [...]
Unsubscribes
There are a couple ways people can unsubscribe from your emails. Unsubscribe Snippet The first is universally unsubscribing from all emails sent by you through ClickDimensions by clicking on the Unsubscribe Snippet that you place in your emails. When they click on the link, a window opens in the browser with a message asking the user [...]
ClickDimensions Unsubscribe Process
In this article we’ll discuss how ClickDimensions excludes recipients based on whether they have unsubscribed via the ClickDimensions Unsubscribe Code Snippet or ClickDimensions Subscription Management, as well as how to manually unsubscribe a recipient. Exclusion via the ClickDimensions Unsubscribe Code Snippet If a reader unsubscribes via the ClickDimensions Unsubscribe Code Snippet, this is a global [...]