SMS Statistics

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Once an SMS has been sent statistics will come in. To see them go to Marketing > Mobile > Bulk SMS Messages.

marketing bulk sms

Change the view to Sent.

bulk sms sent view

Open one of the records there to see the individual statistics on it. Once opened, scroll down to Statistics.

sms stats

Here, in the Total graph you’ll see the following:

Total Messages: This is the total number of message that you attempted to send.

To see individual statistics, click navigate to Closed Activities in the Bulk SMS’ drop down menu in the navigation bar.

closed activities

Closed Activities shows each SMS that was sent and the Activity Status and more. These can be clicked on to show who the SMS was sent on and to go to their Lead or Contact record.

On a Lead or Contact record sent SMS records will be in Closed Activities in the lead or contact’s drop down menu in the navigation bar.

contact closed activities


Once an SMS has been sent statistics will come in. To see them go to Marketing > Mobile > Bulk SMS Messages.

Change the view to Sent.

Open one of the records there to see the individual statistics on it. Once opened, click on Statistics on the left side.

Here, in the Total graph you’ll see the following:

Total Messages: This is the total number of message that you attempted to send.

To see individual statistics, click on Closed Activities on the left.

Closed Activities shows each SMS that was sent and the Activity Status and more. These can be clicked on to show who the SMS was sent on and to go to their Lead or Contact record.

On a Lead or Contact record sent SMS records will be on the left side under Closed Activities: