Setup CNAMEs for Email Links and Web Content


About CNAMEs for email links and web content links

A CNAME is a way you can brand links with your company’s domain name when using ClickDimensions. If you prefer your customers to see your company’s domain name instead of ClickDimensions, you can set up a CNAME for email links and another CNAME for forms and surveys.  One CNAME will not serve for both email links and web content links, you will need to set up a CNAME for each purpose.

Email link CNAMEs are not mandatory to set up in order to track email links for ClickDimensions emails.  The purpose is to brand the links for your company name, rather than for the link to read as “elink.clickdimensions.com”.

Similarly, Web Content CNAMEs are used to brand links to web content records (Forms, Surveys, Landing Pages, and Subscription Management Pages). Form, Survey, and Subscription Page submissions will be properly recorded in CRM even if there is not a web content CNAME set up, but without the Web Content CNAME, the page views for these records may not correctly associate with the lead or contact visiting your site since the domain of the web content url is a different domain than the one used in the ClickDimensions tracking script on your website.

NOTE: When using Web Content CNAMEs, Web Content URL will be http rather than https. If you want your Web Content URL to be https, you will need to use the default link format (see the article tab pertaining to your data center) rather than a CNAME. To do this, you can either associate a Domain record that does not include a Subdomain Alias value with the Web Content record, or you can manually modify the link. For example,

http://web.mycompany.com/exampleformlink

would be manually updated to

https://analytics.clickdimensions.com/exampleformlink

In order to set up Web Content CNAMEs correctly, please click the tab at the top of this article that corresponds with your data center used in the implementation of your ClickDimensions solution.

CNAME examples

Email Link CNAME Example

Here’s an example of a CNAME that was set up to brand links in emails using the tomatogardens.org domain:

Web Content CNAME Example

Here’s an example of a Survey that’s hosted by ClickDimensions, but looks like it’s on the tomatogardens.org website:

CNAME example2

How do I set up CNAMEs?

1. Decide what your CNAMEs should be. You can have multiple CNAMEs for email links (see how to set up multiple CNAMEs for email links here), and you can set up as many as you want for forms and surveys (web content).

For example, if your company’s domain name is mycompany.com, you can create a CNAME for email links called links.mycompany.com and a CNAME for forms called forms.mycompany.com. If you have another website such as mycompanydemo.com where you’ll be using forms, you can also set up a CNAME for it, like forms.mycompanydemo.com.

2. Update your domain name’s DNS settings to add the CNAMEs.  You or your website administrator will need to do this. You will need to do this with whichever company hosts your DNS, such as GoDaddy or Network Solutions. If you have a corporate network, your network administrator will also need to enter internal DNS CNAMEs so the links work inside your network too.

3. Enter the CNAMEs within CRM once they are set up in your DNS.

For CNAMEs you’ve set up for email links, you can enter the email link CNAME in CRM on the ClickDimensions Settings page by clicking on DNS Settings.

Click the Email CNAMEs tab at the top of this article for details and step-by-step instructions!

For CNAMEs you’ve set up for web content, you’ll create a Domain record in CRM, and enter the CNAME as the domain’s “sub domain alias”.

Click the tab at the top of the article for the corresponding data center you chose when setting up your ClickDimensions solution for the correct details and step-by-step instructions: US, EU, or AU.

Setting up CNAMEs Video Tutorial

Watch this 5-minute video to understand how CNAMEs can help you brand your ClickDimensions setup:

Do you have detailed instructions I can give my website and network administrators?

Yes. Choose from the appropriate tabs at the top of the page for detailed instructions related to setting up email link CNAMEs, or setting up web content CNAMEs depending on which data center you chose when setting up your ClickDimensions solution.


Email CNAME – Branding the trackable links in your ClickDimensions emails

Step 1 – What should your Email link CNAME point to?

To find out what your new CNAME should point to, lets have a look at the default value we use for email link tracking. This can vary depending on where your account is deployed (which data center was chosen during deploying the ClickDimensions solution), so you’ll need to check to see what the default value is. In CRM, go to Settings > ClickDimensions Settings and click on DNS Settings.

ClickDimensions Settings Navigation

DNS Settings

  • If you only see one option, point your CNAME at the default value shown, elink.clickdimensions.com.  Do not change any values in here yet:

  • If you see a second option for AzureSend, use that instead.  It will be either elink.azuresend.com (US data center) or elink-eu.azuresend.com (EU data center). Do not change any values in either of these fields yet:

elink CNAME azuresend

Step 2 – Create your Subdomain: Go to your DNS hosting service and create a new CNAME entry to redirect the subdomain you would like in your email links (e.g. link.mycompany.com) to the appropriate address that you identified in step 1 above.

Here is an example of adding the CNAMEs for a domain whose DNS is hosted by GoDaddy (at the bottom of this tab are steps for other common DNS hosting providers):

TIP: If you have a corporate network with internal DNS, your network administrator will also need to add similar entries on your internal DNS server so the links work inside your network too!

Step 3 – Update your ClickDimensions Settings: Wait 60 minutes and then in CRM go to Settings > ClickDimensions Settings and click on DNS Settings and change the default Email CNAME to the subdomain you set in the CNAME entry in step 2.

NOTE: If you are using CRM as an add-in for Outlook, the Settings page is not visible within Outlook; you will need to navigate CRM in a web browser.

ClickDimensions Settings Navigation

DNS Settings

DNS Settings email CNAME


Sample Instructions For Setting up CNAMEs with your domain host

Each hosting service has slightly different ways to create CNAME records. Guidelines are provided here for some of the common services. When in doubt, check with the particular company you’re using for additional help or instructions. Keep in mind that changes to DNS records may take up to 48 hours to take effect.

GoDaddy.com (List View)

1. Log in to your account at www.godaddy.com.
2. Click the domain name that you’d like to use with your links.
3. Click the DNS Zone File tab.
4. Click Add Record.
5. From the Record type list, select CNAME (Alias).
6. Complete the following fields:
– Host: Enter the subdomain name for the alias assignment; enter only the subdomain of the address you want to use for your links. For example, if you picked links.mydomain.com as your address, enter ‘links’ here.
– Points to: Enter elink.clickdimensions.com (or the appropriate CNAME as identified in step 1 above under Email CNAMEs) as the Host Name.
– TTL: Select how long the server should cache the information; or use the default setting of 1 hour.
7. Click Finish, then click Save Changes

IX Web Hosting

1. Log in to your account at ix web hosting.
2. Click Manage below the Hosting Account section.
3. On the left side, click the domain you’d like to use with your links.
4. Next to DNS Configuration, click EDIT.
5. Click Add DNS CNAME Record.
6. Under Name, enter only the subdomain you want to use. For example, if you picked links.mydomain.com as your links address, just enter ‘links’ as the entry under Name.
7. Enter elink.clickdimensions.com (or the appropriate CNAME as identified in step 1 above under Email CNAMEs) under Data.
8. Click Submit.

1and1

1. Log in to your account at https://admin.1and1.com, select the relevant package.
2. Click Manager Domains from the Domains panel.
3. Locate the domain that contains the subdomain you want to modify and then click Manage Subdomains.
4. From the drop-down menu, select Create Subdomain. (If you’ve already created a subdomain for your links address, skip to step six.)
5. Enter only the subdomain you want to use, and click OK. For example, if you chose links.mydomain.com for your links address, you should enter links here.
6. Select the checkbox next to the subdomain that you will be using. (Example: links.mydomain.com)
7. From the DNS menu, select Edit DNS Settings.
8. Click the radio button next to CNAME.
9. Enter elink.clickdimensions.com (or the appropriate CNAME as identified in step 1 above under Email CNAMEs) next to Alias. Click OK.anal

Yahoo!SmallBusiness

1. Log in to your account at smallbusiness.yahoo.com.
2. Click Domain Control Panel below the domain you’d like to use with your links.
3. Click Manage Advanced DNS Settings.
4. Click Add Record.
5. In the Source field, enter only the subdomain you want to use. For example, if you designated links.mydomain.com as the address of your links, enter links in the Source field.
6. Enter elink.clickdimensions.com (or the appropriate CNAME as identified in step 1 above under Email CNAMEs) in the Destination field.
7. Click Submit.

No-IP

1. Log in to your account at No-IP.
2. On the left side, click Host/Redirects.
3. Click Manage underneath Host/Redirects.
4. Click Add for a new entry, or click Modify and skip to step six for an existing entry.
5. Enter the host name (example: links from links.mydomain.com), and select your domain name.
6. Select DNS alias CNAME at the host type.
7. Enter elink.clickdimensions.com (or the appropriate CNAME as identified in step 1 above under Email CNAMEs) as the Target Host and click Modify.

DNS Park

1. Log in to your account at DNS Park.
2. On the left side, click DNS Hosting.
3. Click the domain you’d like to use with your links.
4. Since DNS Park is your hosting service, and not your domain registrar, be sure that your domain points to DNS Park’s nameservers. This will allow your MX record configuration to take effect.
5. Click Alias Records.
6. Under Host Name, enter only the subdomain you want to use. If you picked links.mydomain.com as your links address, enter links.
7. Under Destination Name, enter elink.clickdimensions.com (or the appropriate CNAME as identified in step 1 above under Email CNAMEs).
8. Click Add Alias.

Other hosting services

1. Log in to your account on your hosting service’s website, and go to the DNS management page. Since CNAME records are special Domain Name Service (DNS) records, they may be in sections such as DNS Management or Name Server Management. It’s possible that you will have to enable advanced settings to create a CNAME record.
2. Delete existing CNAME entries for the address you want to use with your links. Before entering a new CNAME record to point to ClickDimensions, you should first delete any existing entries for the same alias. If you plan to transfer an existing web address to Links, you may want to copy any content currently at that address elsewhere first.
3. Use the information in the following table when you create your CNAME record.


US Data Center Instructions: Web Content CNAME – Branding the URLs where ClickDimensions Web Content records are hosted

NOTE: If You are already familar with how to set up CNAMEs in your DNS host and CRM and only need to know what values to point to, click here.

Step 1 – Create your Subdomain: Go to your hosting service’s DNS manager and create a new CNAME entry to redirect the subdomain you would like in your embedded content links (e.g. web.mycompany.com) to analytics.clickdimensions.com.

Here’s an example of adding the CNAMEs for a domain whose DNS is hosted by GoDaddy (at the bottom of this article are steps for other common DNS hosting providers):

CNAME US Datacenter
Step 2 – Create your Domain Record: Wait 60 minutes and then go to the ClickDimensions settings in your Microsoft CRM settings area and insert the new CNAME into the Sub Domain Alias field of the corresponding Domain Record.

NOTE: If you’re using the CRM for Outlook add-in, the Settings page is not visible; you will need to navigate CRM in a web browser.

NOTE: The Name field should contain an actual domain name value, and should not have http:// or ‘www’ in it. It should just be a domain, like mycompany.com.

To be sure your Web Content CNAME is working, you can press the Test Alias button on the ribbon.

If everything looks good, you’ll receive this message in return:

updated domain record test alias success

If you get an error Unable to connect, make sure the value you entered in the Sub Domain Alias field actually resolves to analytics.clickdimensions.com (or analytics-eu.clickdimensions.com if you are using our EU data center, or analytics-au.clickdimensions.com if you are using our Australia data center). Click here to see how to use the cmd prompt to check this.

NOTE: If you have an internal DNS server on your network, your network administrator will need to also create CNAME entries for your internal network if you want these links to work for your users. (The branded links are intended for recipients, but if you plan on testing links in emails and forms, you will need to be able to reach these addresses inside your network too.)


 Sample Instructions For Setting up CNAMEs with your domain host

Each hosting service has slightly different ways to create CNAME records. Guidelines are provided here for some of the common services. When in doubt, check with the particular company you’re using for additional help or instructions. Keep in mind that changes to DNS records may take up to 48 hours to take effect.

GoDaddy.com (List View)

1. Log in to your account at www.godaddy.com.
2. Click the domain name that you’d like to use with your links.
3. Click the DNS Zone File tab.
4. Click Add Record.
5. From the Record type list, select CNAME (Alias).
6. Complete the following fields:
– Host: Enter the subdomain name for the alias assignment; enter only the subdomain of the address you want to use for your links. For example, if you picked links.mydomain.com as your address, enter ‘links’ here.
– Points to: Enter elink.clickdimensions.com (or the appropriate CNAME as identified in step 1 under Email CNAMEs) as the Host Name.
– TTL: Select how long the server should cache the information; or use the default setting of 1 hour.
7. Click Finish, then click Save Changes

IX Web Hosting

1. Log in to your account at ix web hosting.
2. Click Manage below the Hosting Account section.
3. On the left side, click the domain you’d like to use with your links.
4. Next to DNS Configuration, click EDIT.
5. Click Add DNS CNAME Record.
6. Under Name, enter only the subdomain you want to use. For example, if you picked links.mydomain.com as your links address, just enter ‘links’ as the entry under Name.
7. Enter elink.clickdimensions.com (or the appropriate CNAME as identified in step 1 under Email CNAMEs) under Data.
8. Click Submit.

1and1

1. Log in to your account at https://admin.1and1.com, select the relevant package.
2. Click Manager Domains from the Domains panel.
3. Locate the domain that contains the subdomain you want to modify and then click Manage Subdomains.
4. From the drop-down menu, select Create Subdomain. (If you’ve already created a subdomain for your links address, skip to step six.)
5. Enter only the subdomain you want to use, and click OK. For example, if you chose links.mydomain.com for your links address, you should enter links here.
6. Select the checkbox next to the subdomain that you will be using. (Example: links.mydomain.com)
7. From the DNS menu, select Edit DNS Settings.
8. Click the radio button next to CNAME.
9. Enter elink.clickdimensions.com (or the appropriate CNAME as identified in step 1 under Email CNAMEs) next to Alias. Click OK.

Yahoo!SmallBusiness

1. Log in to your account at smallbusiness.yahoo.com.
2. Click Domain Control Panel below the domain you’d like to use with your links.
3. Click Manage Advanced DNS Settings.
4. Click Add Record.
5. In the Source field, enter only the subdomain you want to use. For example, if you designated links.mydomain.com as the address of your links, enter links in the Source field.
6. Enter elink.clickdimensions.com (or the appropriate CNAME as identified in step 1 under Email CNAMEs) in the Destination field.
7. Click Submit.

No-IP

1. Log in to your account at No-IP.
2. On the left side, click Host/Redirects.
3. Click Manage underneath Host/Redirects.
4. Click Add for a new entry, or click Modify and skip to step six for an existing entry.
5. Enter the host name (example: links from links.mydomain.com), and select your domain name.
6. Select DNS alias CNAME at the host type.
7. Enter elink.clickdimensions.com (or the appropriate CNAME as identified in step 1 under Email CNAMEs) as the Target Host and click Modify.

DNS Park

1. Log in to your account at DNS Park.
2. On the left side, click DNS Hosting.
3. Click the domain you’d like to use with your links.
4. Since DNS Park is your hosting service, and not your domain registrar, be sure that your domain points to DNS Park’s nameservers. This will allow your MX record configuration to take effect.
5. Click Alias Records.
6. Under Host Name, enter only the subdomain you want to use. If you picked links.mydomain.com as your links address, enter links.
7. Under Destination Name, enter elink.clickdimensions.com (or the appropriate CNAME as identified in step 1 under Email CNAMEs).
8. Click Add Alias.

Other hosting services

1. Log in to your account on your hosting service’s website, and go to the DNS management page. Since CNAME records are special Domain Name Service (DNS) records, they may be in sections such as DNS Management or Name Server Management. It’s possible that you will have to enable advanced settings to create a CNAME record.
2. Delete existing CNAME entries for the address you want to use with your links. Before entering a new CNAME record to point to ClickDimensions, you should first delete any existing entries for the same alias. If you plan to transfer an existing web address to Links, you may want to copy any content currently at that address elsewhere first.
3. Use the information in the following table when you create your CNAME record.

If your service requires you to enter server information directly into the DNS tables, the entry below needs to have a type CNAME associated with them.

Host Name/Alias Value/Destination
links*

elink.clickdimensions.com
(or the appropriate CNAME as identified in step 1 under Email CNAMEs tab)

web analytics.clickdimensions.com

*This is the part of your website’s address that you designated. For instance, if you chose links.mydomain.com as the address, links is the host name.

What to do next:


EU Data Center Instructions: Web Content CNAME – Branding the URLs where ClickDimensions Web Content records are hosted

NOTE: For Email CNAME instructions for EU Data Center customers, click the Email CNAMEs tab at the top of this article.

NOTE: If You are already familar with how to set up CNAMEs in your DNS host and CRM and only need to know what values to point to, click here.

Step 1 – Create your Subdomain: Go to your hosting service’s DNS manager and create a new CNAME entry to redirect the subdomain you would like in your embedded content links (e.g. web.mycompany.com) to analytics-eu.clickdimensions.com.

Here’s an example of adding the CNAMEs for a domain whose DNS is hosted by GoDaddy (at the bottom of this article are steps for other common DNS hosting providers):

CNAME EU Datacenter

Step 2 – Create your Domain Record: Wait 60 minutes and then go to the ClickDimensions settings in your Microsoft CRM settings area and insert the new CNAME into the Sub Domain Alias field of the corresponding Domain Record.

NOTE: If you’re using the CRM for Outlook add-in, the Settings page is not visible; you will need to navigate CRM in a web browser.

NOTE: The Name field should contain an actual domain name value, and should not have http:// or ‘www’ in it. It should just be a domain, like mycompany.com.

To be sure your Web Content CNAME is working, you can press the Test Alias button on the ribbon.

If everything looks good, you’ll receive this message in return:

updated domain record test alias success

If you get an error Unable to connect, make sure the value you entered in the Sub Domain Alias field actually resolves to analytics-eu.clickdimensions.com since you’re in the EU Data Center.

NOTE: If you have an internal DNS server on your network, your network administrator will need to also create CNAME entries for your internal network if you want these links to work for your users. (The branded links are intended for recipients, but if you plan on testing links in emails and forms, you will need to be able to reach these addresses inside your network too.)


Sample Instructions For Setting up CNAMEs with your domain host

Each hosting service has slightly different ways to create CNAME records. Guidelines are provided here for some of the common services. When in doubt, check with the particular company you’re using for additional help or instructions. Keep in mind that changes to DNS records may take up to 48 hours to take effect.

GoDaddy.com (List View)

1. Log in to your account at www.godaddy.com.
2. Click the domain name that you’d like to use with your links.
3. Click the DNS Zone File tab.
4. Click Add Record.
5. From the Record type list, select CNAME (Alias).
6. Complete the following fields:
– Host: Enter the subdomain name for the alias assignment; enter only the subdomain of the address you want to use for your links. For example, if you picked links.mydomain.com as your address, enter ‘links’ here.
– Points to: Enter elink-eu.azuresend.com as the Host Name.
– TTL: Select how long the server should cache the information; or use the default setting of 1 hour.
7. Click Finish, then click Save Changes

IX Web Hosting

1. Log in to your account at ix web hosting.
2. Click Manage below the Hosting Account section.
3. On the left side, click the domain you’d like to use with your links.
4. Next to DNS Configuration, click EDIT.
5. Click Add DNS CNAME Record.
6. Under Name, enter only the subdomain you want to use. For example, if you picked links.mydomain.com as your links address, just enter ‘links’ as the entry under Name.
7. Enter elink-eu.azuresend.com under Data.
8. Click Submit.

1and1

1. Log in to your account at https://admin.1and1.com, select the relevant package.
2. Click Manager Domains from the Domains panel.
3. Locate the domain that contains the subdomain you want to modify and then click Manage Subdomains.
4. From the drop-down menu, select Create Subdomain. (If you’ve already created a subdomain for your links address, skip to step six.)
5. Enter only the subdomain you want to use, and click OK. For example, if you chose links.mydomain.com for your links address, you should enter links here.
6. Select the checkbox next to the subdomain that you will be using. (Example: links.mydomain.com)
7. From the DNS menu, select Edit DNS Settings.
8. Click the radio button next to CNAME.
9. Enter elink-eu.azuresend.com next to Alias. Click OK.

Yahoo!SmallBusiness

1. Log in to your account at smallbusiness.yahoo.com.
2. Click Domain Control Panel below the domain you’d like to use with your links.
3. Click Manage Advanced DNS Settings.
4. Click Add Record.
5. In the Source field, enter only the subdomain you want to use. For example, if you designated links.mydomain.com as the address of your links, enter links in the Source field.
6. Enter elink-eu.azuresend.com in the Destination field.
7. Click Submit.

No-IP

1. Log in to your account at No-IP.
2. On the left side, click Host/Redirects.
3. Click Manage underneath Host/Redirects.
4. Click Add for a new entry, or click Modify and skip to step six for an existing entry.
5. Enter the host name (example: links from links.mydomain.com), and select your domain name.
6. Select DNS alias CNAME at the host type.
7. Enter elink-eu.azuresend.com as the Target Host and click Modify.

DNS Park

1. Log in to your account at DNS Park.
2. On the left side, click DNS Hosting.
3. Click the domain you’d like to use with your links.
4. Since DNS Park is your hosting service, and not your domain registrar, be sure that your domain points to DNS Park’s nameservers. This will allow your MX record configuration to take effect.
5. Click Alias Records.
6. Under Host Name, enter only the subdomain you want to use. If you picked links.mydomain.com as your links address, enter links.
7. Under Destination Name, enter elink-eu.azuresend.com.
8. Click Add Alias.

Other hosting services

1. Log in to your account on your hosting service’s website, and go to the DNS management page. Since CNAME records are special Domain Name Service (DNS) records, they may be in sections such as DNS Management or Name Server Management. It’s possible that you will have to enable advanced settings to create a CNAME record.
2. Delete existing CNAME entries for the address you want to use with your links. Before entering a new CNAME record to point to ClickDimensions, you should first delete any existing entries for the same alias. If you plan to transfer an existing web address to Links, you may want to copy any content currently at that address elsewhere first.
3. Use the information in the following table when you create your CNAME record.

If your service requires you to enter server information directly into the DNS tables, the entry below needs to have a type CNAME associated with them.

 Host Name/Alias  Value/Destination
links* elink-eu.azuresend.com
web   analytics-eu.clickdimensions.com

*This is the part of your website’s address that you designated. For instance, if you chose links.mydomain.com as the address, links is the host name.

What to do next:


AU Data Center Instructions: Web Content CNAME – Branding the URLs where ClickDimensions Web Content records are hosted

NOTE: If You are already familar with how to set up CNAMEs in your DNS host and CRM and only need to know what values to point to, click here.

Step 1 – Create your Subdomain: Go to your hosting service’s DNS manager and create a new CNAME entry to redirect the subdomain you would like in your embedded content links (e.g. web.mycompany.com) to analytics-au.clickdimensions.com.

Here’s an example of adding the CNAMEs for a domain whose DNS is hosted by GoDaddy (at the bottom of this article are steps for other common DNS hosting providers):

CNAME AU Datacenter

 

Step 2 – Create your Domain Record: Wait 60 minutes and then go to the ClickDimensions settings in your Microsoft CRM settings area and insert the new CNAME into the Sub Domain Alias field of the corresponding Domain Record.

NOTE: If you’re using the CRM for Outlook add-in, the Settings page is not visible; you will need to navigate CRM in a web browser.

NOTE: The Name field should contain an actual domain name value, and should not have http:// or ‘www’ in it. It should just be a domain, like mycompany.com.

To be sure your Web Content CNAME is working, you can press the Test Alias button on the ribbon.

If everything looks good, you’ll receive this message in return:

updated domain record test alias success

If you get an error Unable to connect, make sure the value you entered in the Sub Domain Alias field actually resolves to analytics-au.clickdimensions.com since you’re in the AU Date Center.

NOTE: If you have an internal DNS server on your network, your network administrator will need to also create CNAME entries for your internal network if you want these links to work for your users. (The branded links are intended for recipients, but if you plan on testing links in emails and forms, you will need to be able to reach these addresses inside your network too.)


Sample Instructions For Setting up CNAMEs with your domain host

Each hosting service has slightly different ways to create CNAME records. Guidelines are provided here for some of the common services. When in doubt, check with the particular company you’re using for additional help or instructions. Keep in mind that changes to DNS records may take up to 48 hours to take effect.

GoDaddy.com (List View)

1. Log in to your account at www.godaddy.com.
2. Click the domain name that you’d like to use with your links.
3. Click the DNS Zone File tab.
4. Click Add Record.
5. From the Record type list, select CNAME (Alias).
6. Complete the following fields:
– Host: Enter the subdomain name for the alias assignment; enter only the subdomain of the address you want to use for your links. For example, if you picked links.mydomain.com as your address, enter ‘links’ here.
– Points to: Enter elink.clickdimensions.com as the Host Name.
– TTL: Select how long the server should cache the information; or use the default setting of 1 hour.
7. Click Finish, then click Save Changes

IX Web Hosting

1. Log in to your account at ix web hosting.
2. Click Manage below the Hosting Account section.
3. On the left side, click the domain you’d like to use with your links.
4. Next to DNS Configuration, click EDIT.
5. Click Add DNS CNAME Record.
6. Under Name, enter only the subdomain you want to use. For example, if you picked links.mydomain.com as your links address, just enter ‘links’ as the entry under Name.
7. Enter elink.clickdimensions.com under Data.
8. Click Submit.

1and1

1. Log in to your account at https://admin.1and1.com, select the relevant package.
2. Click Manager Domains from the Domains panel.
3. Locate the domain that contains the subdomain you want to modify and then click Manage Subdomains.
4. From the drop-down menu, select Create Subdomain. (If you’ve already created a subdomain for your links address, skip to step six.)
5. Enter only the subdomain you want to use, and click OK. For example, if you chose links.mydomain.com for your links address, you should enter links here.
6. Select the checkbox next to the subdomain that you will be using. (Example: links.mydomain.com)
7. From the DNS menu, select Edit DNS Settings.
8. Click the radio button next to CNAME.
9. Enter elink.clickdimensions.com next to Alias. Click OK.

Yahoo!SmallBusiness

1. Log in to your account at smallbusiness.yahoo.com.
2. Click Domain Control Panel below the domain you’d like to use with your links.
3. Click Manage Advanced DNS Settings.
4. Click Add Record.
5. In the Source field, enter only the subdomain you want to use. For example, if you designated links.mydomain.com as the address of your links, enter links in the Source field.
6. Enter elink.clickdimensions.com in the Destination field.
7. Click Submit.

No-IP

1. Log in to your account at No-IP.
2. On the left side, click Host/Redirects.
3. Click Manage underneath Host/Redirects.
4. Click Add for a new entry, or click Modify and skip to step six for an existing entry.
5. Enter the host name (example: links from links.mydomain.com), and select your domain name.
6. Select DNS alias CNAME at the host type.
7. Enter elink.clickdimensions.com as the Target Host and click Modify.

DNS Park

1. Log in to your account at DNS Park.
2. On the left side, click DNS Hosting.
3. Click the domain you’d like to use with your links.
4. Since DNS Park is your hosting service, and not your domain registrar, be sure that your domain points to DNS Park’s nameservers. This will allow your MX record configuration to take effect.
5. Click Alias Records.
6. Under Host Name, enter only the subdomain you want to use. If you picked links.mydomain.com as your links address, enter links.
7. Under Destination Name, enter elink.clickdimensions.com.
8. Click Add Alias.

Other hosting services

1. Log in to your account on your hosting service’s website, and go to the DNS management page. Since CNAME records are special Domain Name Service (DNS) records, they may be in sections such as DNS Management or Name Server Management. It’s possible that you will have to enable advanced settings to create a CNAME record.
2. Delete existing CNAME entries for the address you want to use with your links. Before entering a new CNAME record to point to ClickDimensions, you should first delete any existing entries for the same alias. If you plan to transfer an existing web address to Links, you may want to copy any content currently at that address elsewhere first.
3. Use the information in the following table when you create your CNAME record.

If your service requires you to enter server information directly into the DNS tables, the entry below needs to have a type CNAME associated with them.

 Host Name/Alias  Value/Destination
links* elink.clickdimensions.com
web   analytics-au.clickdimensions.com

*This is the part of your website’s address that you designated. For instance, if you chose links.mydomain.com as the address, links is the host name.

What to do next: