Send an Email Send

<< Test an Email Send Introduction

After you’ve created your Email Send record, added your recipients, tested your email, and you are satisfied, then you are ready to Send.

To send your Email Send, begin by clicking Send.


email-send-send-button

If you are sending to more than 1 recipient, the following confirmation screen will display:

email send confirmation

Here you will need to check the checkbox to certify that your recipients have opted into receiving your mail. You will also see the total number of recipients listed, and if the Email Send is set to undergo a split test, the number of recipients included in the test groups will also be listed.

NOTE: If the Email Send contains any FreeMarker errors, you will instead see the following pop-up alerting you to the issue:

email send freemarker error screen

FreeMarker formatting issues can prevent an Email Send from being processed and sent out properly, so it is highly recommended that you take a moment to look into the errors and correct them prior to sending the email. For more information about FreeMarker formatting issues, click here.

Once you have clicked Approve, ClickDimensions automatically moves the email to the Scheduled view of Email Sends. When the record is in the Scheduled view, a workflow called ClickDimensions Execute Send is activated. This workflow is what will actually send the email to our email servers, and the emails will then be sent to the recipients.

NOTE: Most emails process quickly and will seem to immediately appear in the “Sent” view. You may not see it in the “Scheduled” view first.

Email Send view list

If you chose to send your email later, the email will sit in the Scheduled view until it is sent.

After it is sent, it moves to the Sent view. This is called a Sent Email Send and is where you will be able to view statistics on your mailing.


If you are sending to more than 1 recipient, the following confirmation screen will display:

email send confirmation

Here you will need to check the checkbox to certify that your recipients have opted into receiving your mail. You will also see the total number of recipients listed, and if the Email Send is set to undergo a split test, the number of recipients included in the test groups will also be listed.

Once you have clicked Approve, ClickDimensions automatically moves the email to the Outbox view of Email Sends. When the record is in the Outbox view, a workflow called ClickDimensions Execute Send is activated. This workflow is what will actually send the email to our email servers, and the emails will then be sent to the recipients.

NOTE: Most emails process quickly and will seem to immediately appear in the “Sent” view. You may not see it in the “Outbox” view first.

Outbox

If you chose to send your email later, the email will sit in the Outbox view until it is sent.

After it is sent, it moves to the Sent view. This is called a Sent Email Send and is where you will be able to view statistics on your mailing.


Feature Added: Original
Feature Updated: 8.10.0
ClickDimensions Version Need: 8.10.0