Email Statistics: Click Report

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The Click Report shows all the URLs that were clicked and all the people who clicked them for a Sent Email Send.

NOTE: These statistics will only be available from this menu once the Email Send has actually been sent out (status= Inactive); this will not be visible when the Email Send record is still Active (not yet sent).


To find the Click Report, go to CRM Marketing > Email Marketing > Email Sends, then change the view to Sent and open the Email Send for which you want to see the click report.

The Click Report can be accessed by clicking the Email Statistics button.

email send email statistics button


To find the Click Report, go to CRM Marketing > Email Marketing > Email Sends, then change the view to Sent and open the Email Send for which you want to see the click report.

The Click Report can be accessed by clicking on the Email Statistics button in the ribbon above an Email Send record, or by clicking the Click Report button.

A new tab will open in your browser with several tabs, click the tab that says Click Report.

You will see here a list of all of the URLs that were clicked in this particular email, the unique clicks per link, and total clicks per link. The unique clicks is the number of people who clicked that link at least once.

From here, each link can be clicked to see which people clicked on that link

Here will show which Leads, Contacts, and/or Accounts who clicked that link. Clicking on the name will take you to their CRM record.

To get back to the main Click Report, click on the back arrow next to LINK CLICKED.


Feature Added: 8.3.0
Feature Updated: 8.5.0
ClickDimensions Version Need: 8.1.0
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