ClickDimensions Academy

 

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ClickDimensions Academy is your resource for receiving live or on-demand training for the ClickDimensions solution. This resource provides free, unlimited access to our full training content for all ClickDimensions customers.

The Academy is broken up into two 1-week sessions, CD101 and CD201, which consist of short meetings Monday to Friday. Each session should last between 30-60 minutes with time for questions. Homework to prepare for the next class will also be “assigned” at the end of each day’s course. Fridays are reserved for Q&A sessions.

Both CD101 and CD201 are broadcast every week, you can sign up and get started at any time. We recommend you take CD101 one week first, then take CD201 in a week following the CD101 course. If you cannot attend all of the live sessions, want to skip ahead, or only wish to review certain parts, you can view the recorded sessions at any time (as long as you’ve registered for the classes). Finally, there is no limit to how many times you can take the Academy courses, and anyone at your company is welcome to participate.

 

Before Getting Started…

Here are some things we recommend you have in place before you start our Academy:

  1. Have access to your CRM.
  2. Have ClickDimensions installed.
  3. Have the correct ClickDimensions security roles.
  4. Have the latest version of ClickDimensions (currently 8.2.1).
    1. CRM 2011, 2013, 2015, and 2016 – Auto Update for Click Dimensions
    2. CRM 4 – open a support ticket at support.clickdimensions.com to receive the latest version.
  5. Setup CNAMEs for Email Links and Web Content
  6. Install Click Reports (if using CRM4)
  7. Setup you Internet Explorer Settings
  8. Create at least one static marketing list.
  9. Have yourself as a Contact or Lead in CRM with your email address in the record.
  10. Add a few coworkers as Contacts or Leads with their email address and let them know you may be sending a test email.
  11. Know the ClickDimensions Package you have (Base, Standard, Professional, Enterprise, Enterprise 2, etc.).


Lesson Plans

Our classes will follow the below schedule:

New – Introduction to ClickDimensions | General Overview & Resources

For new users: attend this webinar to see a high-level orientation of ClickDimensions, get a brief checklist of items and resources to prep for training, and time for Q&A.  Access to the recorded lesson is provided in the email you will receive once your registration is approved.

January 20 | 10:00 – 10:30 AM EST

January 26 | 5:30 – 6:00 PM EST

Week 1 – ClickDimensions Academy: CD101, Email Marketing

All live sessions are shown in CRM 2016. Recorded sessions for CRM 2011 are available.

Day 1 – Creating an Email Template
Day 2 – Subscription Management
Day 3 – Sending an Email
Day 4 – Email Statistics
Day 5 – Q&A Session

*All sessions moving forward will reflect our updated curriculum

January 17 – January 20 | 4:00 – 5:00 PM EST

January 23 – January 27 | 9:00 – 10:00 AM EST

February 6 – February 10 | 9:00 – 10:00 AM EST

February 13 – February 17 | 4:00 – 5:00 PM EST

February 20 – February 24 | 9:00 – 10:00 AM EST

February 27 – March 3 | 4:00 – 5:00 PM EST


**Asia Pacific Time Zone Sessions**
*Effective August 2015, Asia Pacific Time Zone sessions will not have a dedicated Q&A session. There will be time for questions at the end of each day* 

January 30 – February 2 | 8:00 – 9:00 PM EST (January 31 – February 3 | 12:00 PM AEDT / 2:00 PM NZDT)

February 13 – February 16 | 8:00 – 9:00 PM EST (February 14 – February 17 | 12:00 PM AEDT / 2:00 PM NZDT)

February 27 – March 2 | 8:00 – 9:00 PM EST (February 28 – March 3 | 12:00 PM AEDT / 2:00 PM NZDT)

*More dates and times will be added each month.

Week 2 – ClickDimensions Academy: CD201, Web Analytics and Web Content

All live sessions are shown in CRM 2016. Recorded sessions for CRM 2011 are available.

Day 1 – Web Tracking
Day 2 – Forms
Day 3 – Surveys and Landing Pages
Day 4 – Connectors
Day 5 – Q&A Session

*All sessions moving forward will reflect our updated curriculum

January 17 – January 20 | 9:00 – 10:00 AM EST

January 23 – January 27 | 4:00 – 5:00 PM EST

February 6 – February 10 | 4:00 – 5:00 PM EST

February 13 – February 17 | 9:00 – 10:00 AM EST

February 20 – February 24 | 4:00 – 5:00 PM EST

February 27 – March 3 | 9:00 – 10:00 AM EST


**Asia Pacific Time Zone Sessions**
*Asia Pacific Time Zone sessions will not have a dedicated Q&A session. There will be time for questions at the end of each day* 

*All sessions moving forward will reflect our updated curriculum* 

January 23 – January 26 | 8:00 – 9:00 PM EST (January 24 – January 27 | 12:00 PM AEDT / 2:00 PM NZDT)

February 20 – February 23 | 8:00 – 9:00 PM EST (February 21 – February 24 | 12:00 PM AEDT / 2:00 PM NZDT)

*More dates and times will be added each week.

Campaign Automation

This course covers the Campaign Automation Builder and related features. You must complete both CD101 and CD201 courses in order to attend the live session and/or access the recorded lesson.  This session is available only to existing ClickDimensions customers and partners.

January 18 | 5:00 – 6:00 PM EST (January 19 | 9:00 AM AEDT / 11:00 AM NZDT)

February 1 | 7:30 – 8:30 AM EST

February 15 | 10:00 – 11:00 AM EST

**Access to the recorded lesson will be sent upon your registration’s confirmation**

Looking for CD 301 to get ClickDimensions Certified?

Information and dates are located here.

Resources