February 2013 Release: Manual steps

The ClickDimensions February 2013 release has made significant changes to the way that web analytics and posted forms are synchronized to our customers’ CRM systems. As a result of the changes made in the ClickDimensions cloud application, our customers should immediately deactivate the following plugin steps in their CRM: PageViewPlugin (two steps registered on the Create […]

Correlating Traffic From IP Addresses

Because of the way web tracking data is modeled in the ClickDimensions solution, it is very easy to see all web traffic coming from a specific IP address. Since companies and organizations often have all their internet traffic coming from a single IP address, this allows you to really see collectively when multiple individuals from […]

How They Found Your Website

Most of us have seen this graphic before. It is from Google analytics and shows the breakdown of your traffic based on whether it came from search engines, direct (i.e. the visitor typed in your URL or used a bookmark) or referring sites. Well, this is deceiving at best because most of us our search […]

ClickDimensions Cookies for Web Analytics

The table below lists the cookies that are placed in a visitor’s browser when the ClickDimensions tracking script is being used on the visited web page, their use and expiration. Name Description Expiration cuvid This cookie is typically written to the browser upon the first visit to the site from that web browser. If the cookie has been […]

Track Your Online Ads

If you use paid search then you most likely have a number of different campaigns running across a number of different providers. You might use Google AdWords, Microsoft AdCenter, LinkedIn, Facebook, private blogs, etc. With each one of these ad platforms you can login to their respective dashboards and see how many clicks they have […]

Track clicks on links from Outlook emails

With ClickDimensions, you can track emails you send from Microsoft Outlook. This is nice if you are sending something important and you want to know if the recipient clicked it and where they went on your site after. To do this simply add a link in your email (using control ‘K’ is a shortcut) and […]

Track Links to Files and External Websites

Most web tracking users know that you can track all the clicks on pages on the site running the web tracking technology. This is because each web page contains JavaScript that is run when each page is refreshed. However, with ClickDimensions, our JavaScript is smart enough to detect clicks on links to files on your […]

Embedding ClickDimensions Forms or Tracking Script in Your Website’s CMS

If you are using a content management system (CMS) to build your website (like SharePoint, ADX, WordPress, Kentico, Joomla, Drupal, Sitecore, Radiant, or ExpressionEngine, among many others), you may have a question about how to embed a ClickDimensions form into a page using your CMS system, or how to add the ClickDimensions tracking script to […]

Track Clicks from Regular Emails, IMs, Etc.

If you are writing an email and you want to track a link but don’t want to use InboxCast, you can simply add a parameter to the end of the link. The parameter to add is _clde=email. Here is an example of what your link should look like: http://www.clickdimensions.com/tour/?_clde=bob@fakecompany123.com After the recipient clicks your link, all his […]

Individual Tracking Summary – Profile View

There is one place you can go to see all tracking summary, email and web, on an individual Contact or Lead in the same place. [tab name=”CRM 2013/2015/2016″] First change the form that you are looking at to ClickDimensions. (If you do not see this, proceed to the next step as you have an older […]