The ClickDimensions February 2013 release has made significant changes to the way that web analytics and posted forms are synchronized to our customers’ CRM systems. As a result of the changes made in the ClickDimensions cloud application, our customers should immediately deactivate the following plugin steps in their CRM: PageViewPlugin (two steps registered on the Create [...]
Introduction to Web Tracking
May 30, 2012 By
What is Web Tracking Used for? Web Tracking will give you insight on how your website is being used and record the traffic that accesses it. You can see which pages have been clicked on, how long a user spent on a certain page, and how they got to your website, among other valuable information. [...]
Setup Domain Records
April 11, 2012 By
A Domain Record is a record of the domain of any website upon which you intend to place the ClickDimensions tracking script on or embed a Form, Survey, Landing Page, or Subscription Management page on. Domain records are used in conjunction with the tracking script to track web events. Watch a Video on Creating a Domain Record Article Mentioned in Video: Setup CNAMEs Written [...]
Set Up ClickDimensions Web Tracking
March 2, 2012 By
Add Tracking Script If you have not done so already, you need to first set up your domain(s) for Web Tracking to work. Adding your Tracking Script to your website will enable ClickDimensions Web Tracking so you can see real-time information on who’s visiting your site. Watch a Video on Inserting the Tracking Script [...]
Web Analytics Entities
March 1, 2012 By
Introduction ClickDimensions Web Tracking tracks the visitors that come to your site on a micro level. You are able to see individual Leads, Contacts, Accounts, and Anonymous Visitors who land on your site. You will need the web tracking script placed on all the websites and webpages you want to track. If you have not [...]
ClickDimensions Dashboards in CRM 2011: Analytics Records
February 23, 2012 By
Dashboards are customizable views that can display various records and charts from your CRM. They come standard with CRM, but you can also view ClickDimensions content within them and, in CRM 2011, dynamically edit them. In CRM 2011, ClickDimensions automatically installs two dashboards for you to view both Email Marketing and Web Statistics. To view [...]
ClickDimensions Dashboard in CRM 4.0
February 22, 2012 By
In CRM 4.0, ClickDimensions automatically installs a dashboard for you to view Web Statistics. To view it, go to Marketing > ClickDimensions > Dashboard Please note there is less information here than would normally be present due to these reports being generated in our test environment. Visitor Distribution This pie chart shows the different types [...]
Does ClickDimensions Track Visits from Search Engines?
February 15, 2012 By
Does ClickDimensions track visits to my website by search engines? Yes. Placing the ClickDimensions tracking script on a webpage will record visits to that page by search engine bots or crawlers, such as those used by Google and Bing to index pages on the web. While you can filter specific IP addresses by creating filter records [...]
Correlating Traffic From IP Addresses
February 8, 2012 By
Because of the way web tracking data is modeled in the ClickDimensions solution, it is very easy to see all web traffic coming from a specific IP address. Since companies and organizations often have all their internet traffic coming from a single IP address, this allows you to really see collectively when multiple individuals from [...]
How They Found Your Website
February 7, 2012 By
Most of us have seen this graphic before. It is from Google analytics and shows the breakdown of your traffic based on whether it came from search engines, direct (i.e. the visitor typed in your URL or used a bookmark) or referring sites. Well, this is deceiving at best because most of us our search [...]
