Introduction to Web Tracking

What is Web Tracking Used for? Web Tracking will give you insight on how your website is being used and record the traffic that accesses it. You can see which pages have been clicked on, how long a user spent on a certain page, and how they got to your website, among other valuable information. […]

Setup Domain Records

A Domain Record is a record of the domain of any website upon which you intend to place the ClickDimensions tracking script on or embed a Form, Survey, Landing Page, or Subscription Management page. Domain records are used in conjunction with the tracking script to track web events. Video Written Instructions [tab name=”CRM 2013/2015/2016″] Step 1: Navigate to the Domains and create New. Domain […]

Set Up ClickDimensions Web Tracking

Video Written Instructions [tab name=”CRM 2013, 2015, 2016″] If you have not done so already, you need to first set up your domain(s) for Web Tracking to work. Adding your Tracking Script to your website will enable ClickDimensions Web Tracking so you can see real-time information on who’s visiting your site. If you would like to […]

Tracking Multiple Websites with the ClickDimensions Tracking Script

ClickDimensions can be set up to track multiple websites as easily as it can be to track one. Tracking additional sites can be accomplished through the following steps: This article discusses tracking a second website, but the method here can be applied to as many extras sites as you need to track. Tracking a Subdomain You can […]

Web Analytics Entities

[tab name=”CRM 2013, 2015, 2016″] Introduction ClickDimensions Web Tracking tracks the visitors that come to your site on a micro level. You are able to see individual Leads, Contacts, and Anonymous Visitors who land on your site. You will need the web tracking script placed on all the websites and webpages you want to track. […]

ClickDimensions and Google Analytics Tracking Scripts

Many people use both ClickDimensions tracking code and Google Analytics code. We do it too. There is a newer version of Google Analytics code described in their article here: https://developers.google.com/analytics/devguides/collection/analyticsjs/advanced. If you use this version and our code, your Google Analytics will not work. This is due to a conflict in our codes. Google states in their […]

ClickDimensions Dashboards: Analytics Records

Dashboards are customizable views that can display various records and charts from your CRM. They come standard with CRM, but you can also view ClickDimensions content within them and dynamically edit them. [tab name=”CRM 2013/2015/2016″] In CRM, ClickDimensions automatically installs two dashboards for you to view both Email Marketing and Web Statistics. To view them, […]

ClickDimensions Dashboard in CRM 4.0

NOTE: ClickDimensions will end technical support for customers using ClickDimensions in Microsoft CRM 4.0 on December 31, 2016.  See this announcement for details. In CRM 4.0, ClickDimensions automatically installs a dashboard for you to view Web Statistics. To view it, go to Marketing > ClickDimensions > Dashboard Please note there is less information here than would normally be […]

Does ClickDimensions Track Visits from Search Engines?

Does ClickDimensions track visits to my website by search engines? Yes. Placing the ClickDimensions tracking script on a webpage will record visits to that page by search engine bots or crawlers, such as those used by Google and Bing to index pages on the web. While you can filter specific IP addresses by creating filter records […]

February 2013 Release: Manual steps

The ClickDimensions February 2013 release has made significant changes to the way that web analytics and posted forms are synchronized to our customers’ CRM systems. As a result of the changes made in the ClickDimensions cloud application, our customers should immediately deactivate the following plugin steps in their CRM: PageViewPlugin (two steps registered on the Create […]