Introduction to Email Marketing

What is Email Marketing Used for? Email marketing is a way to send emails to your customers or clients in order to maintain or foster interest in your product or service. Examples of email marketing include newsletters, special offer messages, and instructional or automated emails. With ClickDimensions, you can track information about how your customers […]

Email Send Statistics: Sent Emails

<< Statistics Graphs Introduction Social Sharing Statistics >>   Every time you send an email via an Email Send record, ClickDimensions creates a Sent Email record for each recipient who was sent an email. In these Sent Email records, you are able to see how many times the recipient opened an email, how many times […]

The Sent Email Send Record: Statistics for your Email

After you’ve successfully sent out an email with our Email Send record, it will be moved from the “My Drafts” or “Draft” view into the “Sent” view. This is called a Sent Email Send and where you’ll find most of your statistics. NOTE: You’ll notice this record is Deactivated. Under no circumstances do we recommend […]

Email Send Statistics Graphs

<< Sent Email Send Introduction Sent Email Statistics >>   After you’ve created an Email Send record and sent your email, you’ll start getting your statistics in. There are many places in CRM to see these statistics. First are the Statistic Graphs automatically created in the Sent Email Send record. [tab name=”CRM 2013/2015/2016″] To get […]

Email Send Statistics Report

<< Click Report Introduction Email Send Client Statistics >>   After an Email Send has been sent you can download the PDF statistics report. This report will show the graphs that you see in the Statistics area of the Email Send record along with some of the details of the email. [tab name=”CRM 2013/2015/2016″] Within […]

Excluded Emails

Excluded Emails are recipients you’ve added to an Email Send that ClickDimensions cannot send to. This means that we do not even try to send to these people. These do not count against your total email allowance. The list is generated after you click Send. Excluded Email records are linked to the Sent Email Send. There […]

Social Sharing Statistics

After sending your email, you’ll want to see who shared your email on social platforms and how many shares happened over all for Facebook, Twitter, LinkedIn, and Google+. Please refer to this article for instructions on how to insert social sharing links into your email. When the recipient clicks on the a social link inserted […]

Email Send Statistics: Email Events

<< Social Sharing Statistics Introduction Send Click Report >> Every time a recipient opens an email or clicks a link, an email bounces, or a recipient unsubscribes, ClickDimensions creates an Email Event record in CRM. ClickDimensions uses Email Event records to generate the graphs in the Statistics section of the Email Send and to populate […]

Email Send Click Report

<< Email Events Introduction Statistics Report >>   [tab name=”CRM 2013/2015/2016″] ClickDimensions provides a report called ClickDimensions Email Clicks.  You can find it under the Run Report button, located in the sent Email Send record. Click the … button, and choose Run Report and then ClickDimensions Email Clicks to run the report. The report will open in a new […]

Click Heat Maps

The Click Heat Map is a visual report for a Sent Email Send that shows which links on the email template were clicked, as well as the percentage of total clicks that each link represents. [tab name=”CRM 2013/2015/2016″] To find the Click Heat Map, go to CRM Marketing > Email Marketing > Email Sends, then […]