Archives for June 2015

Interacting with the ClickDimensions API

The ClickDimensions API is designed primarily to receive requests from Microsoft Dynamics CRM, such as when an Email Send is sent or a template is created. In most cases, if you wish to automate a process based on ClickDimensions features, you will leverage the CRM API or SDK. One notable exception where you may design […]

Introduction to Reporting for ClickDimensions

ClickDimensions generates data from your marketing efforts that can provide tremendous insights into your customers’ and prospects’ behavior. Check out some of the great ways that you can learn to analyze this data using built-in CRM functionality, ClickDimensions features, and custom reports. Email Sends: Statistics Graph Email Events Click Report Click Heat Map ClickDimensions Dashboard […]

Considerations when performing a database restore or Sandbox copy/reset for a CRM system integrated with ClickDimensions

When performing a restore of a CRM database, it is important to note that in certain scenarios Email Sends which have completed may run again after the database restore is complete. WARNING: When you import a copy of your production environment into your Sandbox, all connection details remain the same as in production. If plugins […]