Archives for October 2011

Email Statistics: Conversions

<< Email Statistics: Email Clients Introduction Email Statistics: Click Report >>   If you would like to review information about the activity to your website, including visits and form submissions, generated from a particular email send, access these statistics from the Email Statistics menu under the Conversions tab. Open the Email Send record under the Sent view > […]

Building Marketing Lists Based on ClickDimensions Activity

Marketing Lists are a native CRM entity, but they are used extensively with a number of ClickDimensions features, such as Email Sends, forms, and Campaign Automations. Further still, customers often want to build new marketing lists comprised of customers of theirs who have all performed a certain ClickDimensions-tracked activity, such as clicking a link in […]

Clone a Web Content Record

After creating a Web Content record (such as a form, survey, subscription page or landing page), you may wish to create another that is very similar to it. This functionality is now available by Cloning the Web Content record. In order to clone the record, simply click the “Clone” button on the ribbon at the […]

Publishing Web Content

When creating a Web Content record, there are two parts to the process. First, you create the record itself within CRM, then you click save and click Design to open up the Web Content designer. Oftentimes, you may find that you want to change something about your Web Content after designing and embedding it. For […]

Identifying Anonymous Visitors

When someone visits your website for the first time, we create what is called an Anonymous Visitor record. We log their IP address and sometimes their location, but for the time being we know little else about them. We track Anonymous Visitors over time and can see which pages they view and assign scores to […]

Linking ClickDimensions Content in an Email

Any Web Content that you create in ClickDimensions, such as landing pages, surveys, profile management forms (or other forms), and subscription pages, can easily be linked to a ClickDimensions email template. To do so, open an Email Template (or create an Email Send), and click the icon representing the content you would like to add. A menu will […]

Web Content Web Responsiveness

<< Create a Form Introduction Embed a Form >> Any Form, Survey, or Subscription Management Page records created in ClickDimensions are set to be web responsive by default. This means that the layout of the fields and components on the Web Content record will dynamically rearrange in order to best fit the size of the display on […]

How to Filter Web Analytics

Filtering web analytics is a way to prevent unhelpful data from appearing in your CRM. For example, Google “crawlers” may create records of visits that may seem as though they originated from a live person but are actually the by-product of an automated process. If you know a domain or IP address that creates these […]

Unsubscribes and the CAN-SPAM Act

In 2003, the United States passed the CAN-SPAM act to prevent citizens from receiving unsolicited and disrupting spam messages through email. The following is a basic summary of the major points of the bill. All emails must have: An obvious unsubscribe link A truthful and accurate subject line and from email address The street address […]

See Which Leads or Contacts Never Open Your Emails

If you have ever wanted to clean up your CRM by removing or deactivating leads or contacts who never read your mail, you can make a list of all of them through the following method. [tab name=”CRM 2013/2015/2016″] Create a new static marketing list composed of either leads or contacts (this works with both, but […]